Accomplished and technically proficient professional with extensive experience in leading end-to-end IT operations, including network infrastructure management, system administration, and software development. Expertise in optimizing IT systems, databases, and applications to enhance operational efficiency, streamline data exchange, and improve overall business performance. Proven track record of directing cross-functional teams, overseeing large-scale projects, and implementing innovative solutions for scalability, security, and cost reduction. Skilled in developing custom software applications, managing server environments, and integrating APIs for seamless internal and external system connectivity. Strong leadership and strategic planning abilities with a focus on driving technology adoption, regulatory compliance, and business growth. Areas of Expertise: IT Strategy & Innovation | Business Continuity & Disaster Recovery | Systems Integration & Automation | Vendor & Stakeholder Management | IT Governance & Compliance | Performance Tuning & Optimization
Direct end-to-end IT operations, installation, configuration, and maintenance of network infrastructure, production servers, desktop systems, and peripheral devices to ensure optimal performance and security. Engineer custom software applications and APIs to integrate internal systems and enhance employee productivity, regulatory compliance, and operational transparency. Streamline data exchange with external clients and wholesalers for sales tracking, inventory control, and operational efficiency. • Provided server and desktop support as well as writing software to better communicate with clients and keep inventory correct
Led a team of four to five developers, oversaw project coordination, and timely completed individual and team-driven initiatives utilizing technologies, such as classic ASP, PHP, and Angular. Specialized in network infrastructure, database optimization, and server management, while contributing to programming efforts in C# and PHP for seamless integration across systems. • Transformed single points of failure into fault-tolerant systems by implementing failover and redundancy measures, strengthened network protection, and minimized downtime risks for the company. • Optimized slow queries in MSSQL and MySQL; consistently improved database performance by rewriting inefficient database code, converting stored procedures, and designing efficient database tables to support high-performing applications.
Directed a team of eight application engineers for end-to-end design, development, implementation, and maintenance of complex projects to align with business objectives and technical specifications. Engineered robust applications utilizing databases (MSSQL/MySQL). • Optimized stored procedures and queries to enhance performance by integrating web technologies, interactive voice applications, APIs (SOAP/XML/WCF/REST), and reporting systems. • Migrated network infrastructure from traditional hardware to virtual machines hosted on Amazon Web Services (AWS) and third-party hosting environments for cost savings and scalability improvements. • Developed a diverse range of applications, including web-based platforms (desktop browsers, mobile-optimized sites using Bootstrap, jQuery, and JSON), Windows services, and integrations with Interactive Voice Response (IVR) systems for seamless connectivity with databases (MSSQL/MySQL).
Manage soft-sales strategies, promotional activities, and audience attendance to enhance brand visibility and drive overall club performance. Interface with third-party ticketing APIs to capture online ticket sales, control seating arrangements, and optimize agent-driven sales and promotions. • Programmed C# and C++ for Windows service portion of the application to ensure seamless integration with ticketing systems. • Spearheaded the design and development of a lead generation program for multiple Improv Comedy Clubs to increase customer engagement and organizational revenue.
Cloud South is a datacenter in West Palm Beach, FL. hosting several thousand dedicated and virtual servers. I was responsible for installation, maintenance and troubleshooting of several variations of Linux and versions (CentOS, Debian, Ubuntu) and Windows (7, 10, Servers 2003, 2008, 2012, 2016), Proxmox and Plex), Citrix Xencenter and VmWare Esxi. Also provided advanced support and troubleshooting for customer issues and provided custom extensions for the company's software (PHP/MySQL).
PC Specialist | Programmer I & II, Palm Beach County Sheriff’s Office, West Palm Beach, FL
Apart from being a developer, I am an avid baseball and football fan and have coached baseball for 20+ years up to and including high school baseball, as a pitching coach, with Suncoast High School and Seminole Ridge High School (both Palm Beach County, FL.) and numerous recreational and travel/showcase teams. I believe in making a difference in the lives of young people and athletics has a direct parallel to many aspects of life. I have the ability and responsibility to reach many kids and coaching baseball gives me the opportunity to do so.
Greg Porras: Developer, United World Telecom
Ainsley Fuller: Owner/CEO Clearwater Service
Eric Cherry: CEO, Champion Communications
Denise Viau: Manager, Champion Communications
Eric Bachkoff: Owner, partner, Improv Comedy Clubs
Carlos Portilla: General Manager, American Safety Products/Seatbelt Solutions
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